ProMicom’s Infrastructure Outsourcing, Maintenance & Support Services
Are you struggling with these issues?
- Employees complaining about problems with your computer systems affecting their work?
- Virus infections which increases support cost and interrupt business productivity?
- Running old hardware and software which is not that productive and flexible?
- Nor sure if all software is properly licensed?
- IT Support companies that are slow to respond or unreliable?
- Increasing support costs that are different every month?
- No proper backup solution strategy in place with regular test restores?
- Slow internet for business browsing activities?
- Recurring problems which you keep getting charges to be fixed?
- IT Support company that only reacts when something is wrong?
- Complicated invoicing for IT Support which cannot be explained?
ProMicom can help you with the following
- Immediately get control of your computer equipment’s and solve your problems.
- Give peace of mind so that you can focus on growing your business.
- Periodic virus and patch updates.
- Understand your IT invoicing through easy descriptions.
- Budget for IT spending over a financial year.
- Free maintenance and service for the whole rental period, if opted for the rental option.
- Server and desktop support program.
- Options to upgrade to newer models.
- Preserve and protect your capital investment.
- Option to purchase the hardware upon rental contract expiry.
With our new long term rental options, you can also reduce your business expenditure and sustain fiscal flexibility.
- No capital expenditure required.
- No cumbersome initial outlay.
- Fixed rental payments; simplify your budget planning.
- Avoid ongoing Total Cost of Ownership (TCO) expenditure.
- Maintain business income without affecting your capital expenditure budget; potentially preserving your credit profile
On top of the monetary benefits, our versatile long term rental periods can be tailored to suit your project requirements.
Other advantages consists of:
- Full system design, analysis, management and installation.
- Defined upgrade path ensures obsolescence and inventory disposal issues are avoided.
- Managed services provides full technical support and assistance on an ongoing basis, giving you the convenience and assurance.
- Swift replacement of any defective parts/equipment.
- We guarantee you satisfaction or it’s FREE. If we don’t fix your problem to your satisfaction then we will give you a full refund of our labour fees.
- We guarantee a 1 hour response time to your Infrastructure emergency upon receiving your call.
- We guarantee to provide you with the most cost effective solution for your problem without sacrificing quality.