Our Offer - Outsourcing Services

ProMicom’s Infrastructure Outsourcing, Maintenance & Support Services

Are you struggling with these issues?

  • Employees complaining about problems with your computer systems affecting their work?
  • Virus infections which increases support cost and interrupt business productivity?
  • Running old hardware and software which is not that productive and flexible?
  • Nor sure if all software is properly licensed?
  • IT Support companies that are slow to respond or unreliable?
  • Increasing support costs that are different every month?
  • No proper backup solution strategy in place with regular test restores?
  • Slow internet for business browsing activities?
  • Recurring problems which you keep getting charges to be fixed?
  • IT Support company that only reacts when something is wrong?
  • Complicated invoicing for IT Support which cannot be explained?

ProMicom can help you with the following

  • Immediately get control of your computer equipment’s and solve your problems.
  • Give peace of mind so that you can focus on growing your business.
  • Periodic virus and patch updates.
  • Understand your IT invoicing through easy descriptions.
  • Budget for IT spending over a financial year.
  • Free maintenance and service for the whole rental period, if opted for the rental option.
  • Server and desktop support program.
  • Options to upgrade to newer models.
  • Preserve and protect your capital investment.
  • Option to purchase the hardware upon rental contract expiry.

With our new long term rental options, you can also reduce your business expenditure and sustain fiscal flexibility.

Financial advantages

  • No capital expenditure required.
  • No cumbersome initial outlay.
  • Fixed rental payments; simplify your budget planning.
  • Avoid ongoing Total Cost of Ownership (TCO) expenditure.
  • Maintain business income without affecting your capital expenditure budget; potentially preserving your credit profile

Why us?

On top of the monetary benefits, our versatile long term rental periods can be tailored to suit your project requirements.

Other advantages consists of:

  • Full system design, analysis, management and installation.
  • Defined upgrade path ensures obsolescence and inventory disposal issues are avoided.
  • Managed services provides full technical support and assistance on an ongoing basis, giving you the convenience and assurance.
  • Swift replacement of any defective parts/equipment.
  • We guarantee you satisfaction or it’s FREE. If we don’t fix your problem to your satisfaction then we will give you a full refund of our labour fees.
  • We guarantee a 1 hour response time to your Infrastructure emergency upon receiving your call.
  • We guarantee to provide you with the most cost effective solution for your problem without sacrificing quality.